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The course aims to provide participants with conceptual and theoretical frameworks in hospitality and tourism operation management. It is suited for those who wish to acquire some core skills and fundamental knowledge about hospitality and tourism business or as the first step into tertiary education specialising in this area of study.
The course aims to provide participants with conceptual and theoretical frameworks in hospitality and tourism operation management. It is suited for those who wish to acquire some core skills and fundamental knowledge about hospitality and tourism business or as the first step into tertiary education specialising in this area of study.
- Provide a challenging, stimulating and self-rewarding study environment.
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Provide a framework whereby individual study paths may be varied by means of a choice from a small range of options.
- Develop a range of keys skill by means of opportunities provided in the study units.
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Accommodate student needs in relation to maximising their career potential by enabling them to develop knowledge, understanding and skills in their chosen subject area.
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There are 12 lessons in total. The lessons will provide students with a macro view of the hospitality and tourism industry, and its various key sectors. They also touch on the fundamentals of the business as well as information on products, procedures, technology and careers in the industry
Topics Covered :
- Introduction to Hospitality & Tourism
- Consumer Behaviour in Tourism
- Introduction to Tour Guiding
- The Role of the Guide
- The Hotel Industry
- How the Hotel is Organised
- A Holistic Approach to Food Service Organisation and Managing Quality
- Menu Management
- The Housekeeping Department
- Organising the Housekeeping Department
- Introduction to the Meetings, Expositions, Events and Convention (MEEC)
- Planning, Organising, Directing and Control in MEEC
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- Mature candidates who is above 21 years old and has relevant working experience
- 2 STPM Passes with SPM English Pass
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| Approximately 4 months |
Via mobile learning |
- Testing of the core knowledge is largely through assignment work
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Administration Fees : RM550 (Non-Refundable)
Course Fees : Please contact us for more details
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Informatics Kuala Lumpur
E-0-2 Megan Avenue 1, 189 Jalan Tun Razak, 50400 Kuala Lumpur (map)
Course Enquiry Hotline : 1-800-88-2388
Tel: 03-2166 4928
Email : callcentre@informatics.com.my
Opening Hours :
Monday – Friday : 9.00am to 9.00pm
Saturday : 9.00am to 5.00pm
Closed on Sundays and Public Holidays
Instant Assessment
* Information here is subject to changes without prior notice.
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